77dd's Privacy Policy

Introduction & Overview

77dd is a trusted online gaming and betting platform that provides slots, live casino, and sports betting services to users in Bangladesh. We believe that protecting your personal information is one of our most important responsibilities.

This privacy policy describes how 77dd collects, stores, uses, and where necessary shares your personal information with third parties. We want to inform you clearly and specifically about what we do with your information and why.

This policy applies to the 77dd website, mobile version, and all digital services. If you do not agree with any part of this policy, we ask that you refrain from using our services.

Information We Collect

When creating an account and using services on the 77dd platform, we collect various types of information. Details are listed below:

2.1 Information You Provide Directly

When you open an account or use services on 77dd, the information you voluntarily provide includes:

• Full name, date of birth, and national ID details (for identity verification)
• Valid email address and mobile number
• Payment method details — such as bKash, Nagad, Rocket, or Upay mobile wallet numbers
• Residential address (if applicable)
• Content of communications with our support team

2.2 Automatically Collected Information

Some information is collected automatically while you use 77dd:

• IP address and device type (desktop, mobile, tablet)
• Browser and operating system information
• Website browsing and game play history
• Logs of transaction time, amount, and method
• Cookie and session data (see Cookie Policy below)

2.3 Information Received from Third Parties

We may sometimes receive information from trusted third parties, such as identity verification services or fraud prevention agencies. This information is collected solely to maintain the security of your account and the quality of our services.

Purpose of Data Use

77dd uses your personal information for the following purposes:

3.1 Operating and Delivering Services

• Creating, managing, and verifying your account
• Processing deposits, withdrawals, and bonuses
• Ensuring smooth operation of gaming and betting services
• Providing customer support via live chat and email

3.2 Safety and Security

• Detecting and preventing fraudulent activity
• Conducting anti-money laundering (AML) checks
• Verifying user identity and age (to confirm 21+)
• Maintaining overall platform security

3.3 Service Improvement

• Personalizing the gaming experience and improving service quality
• Analyzing website performance and usability
• Resolving technical issues and testing services

3.4 Communication

• Sending important account-related notifications
• Sending relevant promotional information with your consent
• Informing you about service changes or policy updates

Data Sharing and Disclosure

77dd never sells your personal information to third parties. However, we may share information in the following limited circumstances:

4.1 Service Provider Partners

We rely on trusted third parties for our technology infrastructure, payment processing, and identity verification. Only the information necessary for them to perform their specific services is shared with these partners. They are contractually bound to uphold our privacy standards.

4.2 Legal Obligations

When legally required, by government directive, or pursuant to a court order, we may be obliged to disclose information to authorities. In such cases, we will always act within the bounds of the law while protecting your rights to the greatest extent possible.

4.3 Corporate Changes

If a business restructuring, merger, or acquisition occurs, your information may be transferred as part of that process. We will notify you in advance in such circumstances.

Data Security Measures

77dd uses the latest technology and methods to ensure the security of your information:

• SSL Encryption: All data transmission on our platform is secured through 256-bit SSL/TLS encryption.
• Encrypted Storage: Your sensitive information is stored in encrypted form to prevent unauthorized access.
• Access Controls: Only authorized staff who need it for their work can access your information.
• Regular Audits: Our security systems are regularly tested and updated.
• Two-Factor Authentication: Two-factor authentication is available to protect your account.

However, no method of data transmission over the internet is 100% secure. We are committed to providing the highest level of protection, but we cannot guarantee absolute security.

Cookies and Tracking Technologies

Cookies and similar technologies are used on the 77dd website to improve your experience.

6.1 Types of Cookies

• Essential Cookies: These are necessary for the basic functioning of the site — maintaining login sessions, security verification, and so on. They cannot be disabled.
• Performance Cookies: These collect information about how the site is being used, which helps us improve our services.
• Functional Cookies: These remember your preferred settings, language, and other personal preferences.

6.2 Cookie Controls

You can accept or decline cookies through your browser settings. Please note that disabling certain cookies may limit some features of 77dd.

Data Retention Period

77dd retains your personal information only for as long as it is necessary or legally required.

• Information for active accounts is retained for the entire duration the account is in operation.
• Financial transaction records are retained for a specified period as required by law.
• Even after an account is closed, some information may be retained for a defined period for fraud prevention and legal compliance purposes.
• If marketing consent is withdrawn, use of information for that purpose stops immediately.

Your Rights

As a 77dd user, you have several important rights over your own information:

• Right of Access: You can ask us at any time what information we hold about you.
• Right to Rectification: If your information is incorrect or incomplete, you can request that it be corrected.
• Right to Erasure: In certain circumstances you can request that your information be deleted, though this may not be possible where legal obligations exist.
• Right to Object: You can object to marketing communications at any time.
• Right to Portability: You can request your information in a common format.
• Right to Restrict Processing: In certain circumstances you can request that processing of your information be paused.

To exercise any of these rights, please contact us at the address listed in the Contact section below. We will respond to your request as promptly as possible.

Protection of Minors

77dd strictly provides services only to those aged 21 and above. We do not knowingly collect or process information from any minor.

If we are notified that a minor has created an account, we will immediately close that account and securely delete all associated information. If you believe a minor is using our platform, please notify our support team without delay.

International Data Transfers

77dd is an international platform. Your information may be stored or processed on servers outside Bangladesh. In such cases, we ensure that appropriate data protection measures in line with international standards remain in place.

In any case, your information will be protected according to the standards described in this privacy policy, regardless of where it is being processed.

Policy Changes

77dd reserves the right to modify or update this privacy policy as needed. If any significant changes are made, we will notify you by email or through the platform.

After each revision, the new policy will be published on this page and the "Last Updated" date at the top of the page will be changed. If you continue to use our services after the changes, you will be considered to have accepted the revised policy.

We therefore advise you to review this page regularly.